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Frequently Asked Questions (FAQs)

How can we help you?

Our Mount Waverley, VIC dentists enjoy educating patients about their oral health, and they always take time to answer your questions. If you have questions for our dentists that are not addressed below, or if you would like more information, we invite you to contact our dental clinic. 

General Dentistry


The Child Dental Benefits Schedule provides access to benefits for basic dental services such as examinations, x-rays, cleaning, fillings, extractions and root canals. Eligible children will have access to a benefit cap of $1,000 over a two-calendar year period.

Treatment is bulk billed and there are no out-of-pocket costs. To be eligible a child must be aged between 2-17 years and their family must receive Family Tax Benefit Part A or a relevant Australian Government payment.

To find out if your child is eligible, contact Medicare or give us a call on 03 9888 2523.


Veteran Gold and White cards are accepted.

Please refer to the link for details:​


Medicare does not cover dental treatment for adults within private dental clinics.

We understand that the cost of treatment is a common concern and one of the main reasons
people avoid seeing a dentist.

New Patient Promotion in Mount Waverley

One way we try to address this concern is with our New Patient Promotion. This is a great way to start as you will receive an hour with one of our dentists with whom you can discuss your dental needs. A full examination of your teeth, gums and mouth is performed and X-rays are taken if needed. We will also scale and clean your teeth and apply a fluoride gel. This promotion costs $250.

We Welcome Your Call

After this first visit, we are able to provide you with a detailed treatment plan. From this, you know exactly what costs are involved before any further treatment is started. We welcome you to contact our Mount Waverley dental clinic for more information.

This varies between health funds, what level of cover you possess and the type of treatment you require.

Detailed Treatment Plans in Mount Waverley

Our detailed treatment plans have item numbers that you can use to work out your exact out-of-pocket costs. If your health insurer allows, we may be able to help figure out your out-of-pocket costs through our HICAPS service. We are happy to assist.

We Welcome Your Call 

Most new patients who take advantage of our New Patient Promotion and have dental insurance will have their out-of-pocket costs reduced, or in some cases completely covered. We welcome you to contact our Mount Waverley dental clinic if you have any questions.

In our dental clinic, we enjoy meeting new patients and their families and will work hard to put you at ease.

Your First Visit

Your first visit to Mount Waverley Smiles begins with a warm greeting. Either you fill out new patient forms or turn in the ones that you’ve downloaded from our website. A member of our team will take your insurance information, identification or other necessities.

Following this, you meet one of our Mount Waverley dentists.

Man smiling while sitting in dental chair Gentle and Thorough Dental Exam

Your friendly dentist provides a thorough exam and x-rays to see where you are in your dental health. Your dentist also performs a cancer screen to make sure all is well. If your schedule permits, you may have time for a thorough teeth clean.

If you have questions for your dentist, don’t hesitate to ask or share your concerns. At our Mount Waverley, VIC dental clinic, we want you to feel relaxed and at ease—meaning you can ask us anything, and we’ll always do our best to help.

We Welcome You to Contact our 3149 Clinic

If you’re looking for dentistry in Mount Waverley, Glen Waverley, Chadstone, Burwood, Oakleigh, Ashwood or another nearby location, we invite you to contact our dental team to arrange your first exam.

Our Mount Waverley, VIC dentists work hard to provide our patients with quality dental care and healthy smiles. The foundation of a healthy smile starts with preventive dentistry, and dental x-rays play an important role in prevention.

Importance of Regular Dental Exams

Preventive dentistry calls for regular exams, x-rays as needed, regular cleans and an excellent oral hygiene routine at home. When you skip one of these precautionary measures, you leave your smile more vulnerable to cavities, root infections and even periodontal disease.

Regular exams help our dentists notice subtle changes between visits. Professional teeth cleans rid your smile of bacteria and plaque, which may lead to serious dental issues, including tooth loss through periodontal disease. A good oral hygiene routine at home should stabilise your smile between dental visits.

dental xray Digital X-Rays in Mount Waverley

As far as dental x-rays in Mount Waverley, our dentists rely on digital x-rays, which release far less radiation than traditional x-rays. Some studies have even found that digital x-rays expose you to less radiation than if you were to spend a few minutes in the sunshine.

Digital x-rays are also better for the environment because there are no chemicals used to develop the film.

Digital x-rays provide clear images to help your Mount Waverley, VIC dentist create the best treatment plan for you and catch small issues before they become costly dental procedures. X-ray images also uncover cavities between back teeth that cannot be seen with the naked eye and assess bone levels below the gumline.

Regular dental visits may help you maintain your smile for life because prevention has been shown to play a crucial role in healthy smiles. Also, regular dental exams may help prevent costly dental problems in the future.

Preventive Dentistry Services

Woman smiling in dental chair Preventive dentistry in Mount Waverley, VIC includes:

  • Regular exams
  • Regular teeth cleans
  • Daily brushing and flossing
  • Sugar intake in moderation
  • Acidic foods and beverages in moderation
  • A balanced diet

It’s essential to incorporate each of these to give yourself the best chance of keeping your smile intact for good.

What to Expect During Your Exam

During your regular dental exam, your Mount Waverley, VIC dentist will thoroughly inspect your teeth and gums. He will look for dental changes between visits, and make sure that you have no small cavities looming or signs of periodontal disease. Your dentist will also provide oral cancer screens periodically.

Our Mount Waverley, VIC dentists recommend dental exams and cleans every six months. If you have a particular dental issue, they may suggest a more specific treatment schedule to keep your teeth healthy.

We Welcome You to Contact Our Mount Waverley Clinic

If you haven’t been in for an exam and clean in a while, or if you’re looking for dentistry in Mount Waverley, VIC, we invite you to contact our dental clinic to arrange an appointment with one of our dentists.

We serve patients in Mount Waverley, Glen Waverley, Chadstone, Burwood, Oakleigh, Ashwood, Blackburn and beyond.

Our Mount Waverley, VIC dentists take precautions to make sure you’re thoroughly numb before beginning any dental treatment. Our entire team utilises a gentle touch when it comes to your treatments and procedures in our dental clinic.

Woman smiling with dentist holding dental mirror near mouthModern Dental Technology in Mount Waverley

Modern techniques and technologies are designed to allow our dentists to perform even the most invasive procedure without causing you much pain. Often, patients who have not been to the clinic in a while are surprised by their ease of care. Dentistry has come a long way.

If you have particular concerns about a treatment or procedure, we always encourage you to take them up with your dentist or a member of our compassionate team. If there are things we can do to provide a more comfortable dental experience for you, we are keen to help.

Contact Our Mount Waverley Dental Clinic

At Mount Waverley Smiles, your comfort is our priority, and we find that most patients simply watch television during their procedures and are happy that all is well. If you feel anything during treatment, we encourage you to raise your hand, and a member of our team will take measures to make you more comfortable.

If you’re looking for a gentle dentist in Mount Waverley, VIC, we invite you to contact our dental clinic.

Children's Dentistry

Young boy sitting on top of father's shouldersOur dentists recommend children’s dentistry in Mount Waverley, VIC at around age one. This initial booking is designed to acclimate your child to the sights and sounds of a dental clinic and make sure his or her teeth are coming in correctly. During this exam, your child can take a ride in the dental chair and learn a little about teeth counting.

Child's First Appointment

The first appointment is simply a way to help your child to feel comfortable and relaxed in the dental setting and have a look at their teeth and gums as well.

We believe that creating positive experiences around dentistry helps children develop healthy habits that may last into adulthood.

After your child’s first visit, we will introduce age-appropriate services and treatments as needed to help maintain your child’s smile.

Contact Our Mount Waverley Clinic

We also set aside time to answer your questions and address your concerns when it comes to your child’s dental health. A member of our dental team can provide tips to help you keep your child’s smile healthy at home as well.

When it comes to children’s dentistry in Mount Waverley, VIC, we always use a gentle hand and constant reassurance. Our dentists and staff are friendly and patient—we enjoy meeting children.

If you would like to schedule a children’s dentistry exam in Mount Waverley, VIC, we welcome your call.

Cosmetic Dentistry

People often wonder if veneers can ruin their teeth, but veneers are a common and safe cosmetic treatment patients use to conceal aesthetic flaws. Veneers are durable and long-lasting, so they can protect your teeth from damage and change the appearance of your smile. 

Veneers Conceal Minor Aesthetic Concerns

Veneers are thin sheets of porcelain that cover the front surface of your teeth. These durable restorations can disguise several different kinds of cosmetic concerns, such as:

  1. Gapped teeth
  2. Crooked teeth 
  3. Stained teeth 
  4. Teeth of inconsistent shape or size
  5. Gummy smiles 

Whatever your cosmetic concerns may be, Dr Rhee or Dr Huynh can help you find a treatment that helps you meet your needs. 

The Veneer Treatment Process 

One of our highly skilled cosmetic dentists will apply the veneers to your teeth, permanently altering your smile based on your aesthetic goals. First, the dentist will gently remove a small amount of enamel from the surface of the tooth or teeth. This allows him to place the veneers in the ideal position, so they look, feel and function as naturally as possible.  Woman with dental veneers in glen waverley

For your comfort, we provide anesthetic during the treatment. Once the veneers are placed, your dentist will shape and polish them to make them blend in with your natural smile as a complement to your appearance. 

Porcelain Veneers in Glen Waverley 

If you are looking for a cosmetic dentist in Glen Waverley, look no further than Mount Waverley Smiles. Dr Austin Rhee and Dr William Huynh can help you achieve the smile you have always wanted with our personalised cosmetic dentistry services.

We invite you to book a consultation at our conveniently-located dental practice. 

At Mount Waverley Smiles, we offer a variety of cosmetic dental options so you can choose what works best for you and your smile goals. Cosmetic dentistry in Mount Waverley, VIC is designed with you in mind.

Our cosmetic dentistry always starts with an exam by one of our Mount Waverley, VIC dentists. Dr Austin Rhee or Dr William Huynh will check your oral health. And your dentist will perform x-rays, if needed, to determine whether the cosmetic option or options you’ve chosen are safe for you.

Woman smiling while sitting in field of tall grassCosmetic Dentistry Services 

Cosmetic dentistry in Mount Waverley, VIC includes:

  • Professional teeth whitening—take one of our custom kits home and whiten on your time
  • Porcelain veneers—thin shells that go over the fronts of existing teeth to conceal flaws
  • Tooth-coloured restorations—a seamless smile with custom shading
  • Dental crowns—tooth caps the conceal tooth imperfections
  • Dental implants—a single tooth restored or an implant-supported denture or bridge
  • Invisalign—straighten teeth discreetly

At Mount Waverley Smiles, we want to help you reach your smile goals.

We Welcome You to Contact Our Mount Waverley Clinic

If you’re considering cosmetic dentistry, we invite you to get in touch with our team to arrange an exam with one of our cosmetic dentists.

We serve patients in Mount Waverley, Glen Waverley, Chadstone, Burwood, Oakleigh, Ashwood, Blackburn and beyond.

Cosmetic dentistry has aesthetic benefits, which may help you feel more confident when smiling and laughing. Some cosmetic dentistry options, however, may also contribute to better oral health.

Dental Veneers

If you have crooked, discoloured or worn teeth, dental veneers and dental crowns can give the illusion of straight, white teeth without height discrepancies.  Aside from aesthetics, dental crowns can also strengthen a weak tooth following trauma or infection, in this case, making it a cosmetic option that also contributes to better oral health.

Tooth-Coloured Fillings

Tooth-coloured fillings and bonding can correct a cracked tooth or repair a cavity, but the composite resin is also visually appealing and matches your smile.

Invisalign Clear Aligners

Invisalign clear aligners improve your oral health by giving you an aligned bite and closing gaps in your smile—both of which can lead to premature enamel wear. Of course, Invisalign also enhances the appearance of your teeth, which makes it both an aesthetic and mile enhancing option.  

Cosmetic Dentistry in Mount Waverley 

Your dentist evaluates your teeth and gums and chats with you prior to cosmetic dentistry in Mount Waverley. We want to make sure that the option you choose gives you the results you’ve been hoping for.

For more information about cosmetic dentistry in Mount Waverley, we encourage your call.

Emergency Dentistry

A dental emergency can mean many things, which is why we always encourage your call when you’re unsure.

Common signs of a dental emergency may include:

  • Toothache
  • Jaw pain
  • Swelling
  • Broken tooth
  • Broken restoration
  • Tooth knocked out
  • Ongoing bleeding
  • Soft tissue injury

If you notice oral health changes that fall outside these common signs, we recommend reaching out to a dental team member who can assess your symptoms and make the safest determination for your oral health and comfort. In some cases, a small chip or similar issue can wait a few days if you’re not experiencing pain. In either case, a team member can tell you how to care for the issue until you see the dentist.

Your Mount Waverley dentist treats dental emergencies as soon as possible. The goal is to relieve pain and save your tooth or reverse your emergency.

If you’ve experienced an impact trauma or injury outside of your mouth, however, we encourage you to visit your local emergency department first. Your safety is the top priority.

We Are Here for You

If you have a toothache or other oral health concerns, we are here to help. Reach out to a team member as soon as possible to get started.

Managing a dental emergency depends on the nature of the situation. However, we always want you to contact your emergency dentist in Mount Waverley, VIC at the first sign of an oral health issue. A member of our dental team can provide instructions to keep you safe and comfortable until your emergency dental appointment.

A dental emergency may include:

  • Toothache
  • Jaw pain
  • Jaw swelling
  • Blister on the gum
  • Broken tooth or restoration
  • Loose tooth

If you have pain, swelling, a blister on the gum, or a loose or broken tooth/restoration, the best way to manage that situation is to call our dental clinic to book an emergency exam with our dentist.

If your tooth is knocked out, we recommend picking it up carefully—avoiding the roots—rinsing it off, and keeping it moist in milk, water or saliva until your emergency appointment. In some cases, your dentist may be able to restore the tooth to the gum.

Our approach to emergency dentistry in Mount Waverley, VIC is always to ease your pain as soon as possible and then get to work restoring your oral health.

If you have a dental emergency, you are not alone. Our dental team is here for you.

Clear Braces

Straighter, whiter teeth is a smile trait that millions of Australians might be interested in.

The great news is that anyone can redesign their smile without the dreaded "metal-mouth." While traditional orthodontics are very effective, we are here to answer questions Mount Waverley patients may have regarding the invisible nature of clear braces that work well with comfort and style.

How Clear Aligners Work

It's hard to imagine how discreet aligners are until you see them and experience them.

What many patients appreciate is that they never have to worry about or deal with metal brackets or wires. This benefit to plastic aligners allows many patients to remove their aligners before meals, before brushing and flossing, and before a special event or photo. 

Aligners work through a series of custom-fabricated trays that gently shift your teeth up to 0.25 mm to their desired position. 

Invisible Braces Can Treat Many Smile Flaws

Patients with mild to severe smile issues like overbites, underbites, spaces between teeth, and overcrowded teeth might be interested in the many benefits that invisible braces provide. 

Untreated misaligned bites or smiles can lead to joint problems, jaw bone pain, plaque accumulation, gum disease, and more. 

Pop Your Aligners in and Get on With Your Life

Invisible braces can change your life in a few straightforward and simple steps. Dr Austin Rhee is here to answer any questions or go over any concerns together. 

Close up of woman using Invisalign | Dentist Mount waverley VICInvisalign is the clear alternative to traditional metal and wire braces, and the Invisalign system is designed to correct mild to moderate bite issues, crooked teeth, twisted teeth, overlapping teeth and gaps between teeth.

The first step is an exam and consultation for Invisalign in Mount Waverley, VIC. Your dentist provides a comprehensive exam to make sure Invisalign is the right solution for your smile. You are also encouraged to share information with your dentist, including what you’re looking for in a new smile.

Invisalign in Mount Waverley, VIC

If Invisalign in Mount Waverley, VIC is found to be the solution for you, your dentist takes an impression of your teeth, and Invisalign uses these impressions to make your clear plastic aligners. You typically wear your aligners for 22 hours each day, but you can remove them when eating or brushing your teeth. You also change your aligners approximately every two weeks. Your dentist will tell you how long your Invisalign therapy will last.

Following Invisalign therapy, your dentist provides a custom retainer to prompt your teeth to stay in their new straight positions.

Would You Like to Learn More about Invisalign?

If you would like to learn whether Invisalign is right for you, we welcome your call to arrange a booking with your dentist.

Crowns and Bridges

close up of dental crownA dental crown is a tooth-shaped cover that goes over an existing tooth. It is shaped and coloured to blend in with your smile. Our dental crowns in Mount Waverley, VIC are made from quality materials, and our dentist pays attention to the details.

Common Reasons for Dental Crowns

Reasons you may need a tooth crown:

  • Root canal or tooth trauma
  • Concealment of tooth flaws and discolouration
  • Replacement tooth following dental implant placement
  • Support for a dental bridge

A root infection or tooth trauma can weaken your tooth. A dental crown in Mount Waverley, VIC creates a buffer between your natural tooth and your bite to prevent breakage and tooth loss.

A dental crown also conceals tooth flaws like chips, cracks, discolouration and minor shape issues.

Following dental implant placement, a dental crown takes the place of your missing tooth by topping your implant.

A dental crown supports a dental bridge by capping healthy teeth on either side of a smile gap and allowing restoration teeth—fitted between the crowns—to complete your smile.

We Welcome You to Contact Our Mount Waverley Dental Clinic

If you have a weak or broken tooth, or if you would like more information about dental crowns, we welcome your call. We want to help you enjoy a comfortable and attractive smile. 

Dental Implants

At Mount Waverley Smiles, we can determine if dental implants are a good option for you. A few variables that can impact your candidacy include:

Medications: Some medications, like chemo drugs, corticosteroids, or bisphosphonates, are not amenable to dental implants. Beta-blockers for blood pressure or heart conditions can reduce the success of dental implant placement.

Illness: Dental implant surgery can take a toll on your body, especially during the healing process. Patients should be healthy and not undergoing treatment or dealing with certain health problems like diabetes, cancer, autoimmune disorders, or hemophilia, since these conditions can affect your ability to heal.

Gum Disease: Without treatment, this disease can cause infections and issues with the dental implant. If you have been diagnosed with gum disease, we'll perform a deep cleaning and examine your teeth for several months. If you maintain excellent oral health and gum disease is no longer present, we can go ahead with dental implants. 

Insufficient Bone Density: It's crucial that you have enough bone mass to support dental implants. If you have bone loss, we may recommend bone grafting.

Are You Interested in Restoring a Missing Tooth?

During your visit with us, we will go over your medical history and examine your teeth and gums. If we identify any issues, we will go over a plan to treat them so you can qualify for dental implants. 

Call Mount Waverley Smiles so we can help.

There are various tooth replacement options available, but dental implants in Mount Waverley do mean a more permanent solution to tooth loss.

Unlike dentures or partials, dental implants are fixed and have a replacement root for added stability and longevity.

A dental implant is a titanium post that stands in for your lost tooth root. Your dentist surgically implants this post into your jawbone, where it integrates across several months. When integration concludes, your Mount Waverley dentist tops your implant with a replacement tooth or prosthetic—denture or bridge—to restore your smile.

Extend the Lifespan of your Dental Implants

Even if you have to replace the prosthetic or tooth crown in the future, your dental implant may still be viable if you take steps to keep your gums healthy, including:

  • Seeing your dentist on time for dental exams and teeth cleans
  • Brushing and flossing according to your dentist’s guidelines
  • Using your implant to chew food but never as a tool
  • Contacting your dentist if you notice oral health changes

With the proper steps and excellent care, your dental implant may last a lifetime.

For Dental Implants in Mount Waverley, We Encourage Your Call

A full smile is often a healthier smile, and a member of our team is standing by to help you get started today, so feel free to give us a call

Our dentists understand that tooth loss can interfere with your day-to-day living. It can make eating difficult and even put your remaining teeth at risk.

Missing Tooth Replacement Options

At Mount Waverley Smiles, we offer several tooth-replacement options to help you recover your smile. These options include:

If you’re looking for a more permanent option, dental implants in Mount Waverley, VIC may be the best option for you.

illustration of dental implant Dental Implants in Mount Waverley

A dental implant is a durable post implanted in your jaw. This post integrates with your jawbone across several months and is designed to behave like a tooth root. When healing is complete, your dentist provides a quality tooth crown made right here in Australia to complete your new tooth.

Tooth loss generally causes your existing teeth to move toward your smile gap, which interferes with your bite and can lead to future tooth loss. Dental implants are designed to remedy this problem and behave like a natural tooth—root and all.

We Welcome Your Call to Our 3149 Clinic

If you’ve lost a tooth in Mount Waverley, Glen Waverley, Chadstone, Burwood, Oakleigh, Ashwood or Blackburn, we invite you to get in touch with our dental team to arrange a booking.


Dentures are an excellent, affordable tooth replacement option for many patients. With dentures, dentists can replace an entire arch of missing teeth or just a few missing teeth, making this tooth-replacement option versatile. Additionally, dentures offer a non-invasive choice for patients who don’t want a surgical procedure, which some tooth replacements, such as implants, require.

Cleaning Your Dentures

Another benefit of dentures is how easy they are to clean and maintain. Many dentures are removable, making cleaning easy. You can simply remove the dentures and use a soft-bristled brush to clean the dentures using a non-abrasive toothpaste or denture cleaner. 

Those with dentures should also take care to preserve the health of any remaining natural teeth and their gums, brushing and flossing as instructed by the dentist.

To keep dentures in good condition, it’s also essential to soak them regularly. Most denture wearers choose to soak their dentures overnight. You can soak the dentures in clean, cool water or a denture solution.

Dentures in Glen Waverly

At Mount Waverly Smiles, we customize natural-looking, comfortable dentures to meet our patients’ needs, creating complete, functional smiles. We would love to help you maintain your dentures or replace missing teeth with a new set of dentures. 

We invite you to contact our dental practice in Glen Waverly to book your consultation with Dr Rhee or Dr Huynh.

At Mount Waverley Smiles, we want you to love your new smile, and we always consider the aesthetics and the function of your restoration.

Our dentures are designed for fit, function, and a natural look. And our patients have been very pleased with their new smiles. We think you will be as well.

We start the process for dentures in Mount Waverley, VIC with an exam in our dental clinic. If your dentist finds through the exam that dentures are a good option for you, we take a mould of your mouth. We use this model to make a custom denture that complements you in fit, function and appearance.

If dentures will not provide the best results for you, your dentist in Mount Waverley offers a variety of alternative tooth-replacement options as well.

For those who are looking for a more stabilized tooth replacement, we also offer implant-retained dentures. This means your dentist gently secures your denture to your jaw using four to six dental implant posts—making sure the area is thoroughly numb before implant placement.

For More Information about Our Dentures, We Welcome your Call

If you would like to arrange an exam for dentures, or if you have any questions, we are here to help.

TMD / Bruxism / Sleep Apnoea

Sleep apnoea is a condition that means you cease breathing at intervals during the night. This sleep disorder has been linked to serious health conditions, including resistant high blood pressure. For this reason, we recommend getting treatment if you’ve been diagnosed with the condition or suspect you might have it.

Symptoms of sleep apnoea may include:

  • Snoring
  • Daytime sleepiness
  • Mood changes
  • Dry throat
  • Waking up often

A sleep specialist can diagnose the condition, and treatments include the CPAP machine or an oral appliance. The CPAP machine includes a mask that you wear during sleep. It delivers continuous air to help prevent breathing cessation.  Your Glen Waverley dentist can also create a custom appliance that gently separates your jaws during sleep. This device also helps keep the airway open.

Depending on your level of sleep apnoea, your dentist will talk to you about the treatment that may work best for you. In some cases, you can opt for CPAP and our sleep appliance together. The latter is easier to pack up when travelling.

As far as curing sleep apnoea, surgery may provide a cure—depending on the cause of your sleep apnoea—but it is typically a last resort.

We Invite You to Contact Your Dentist Near Me

If you would like to learn more about the treatment for sleep apnoea in Glen Waverley, we welcome your call.

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Disclaimer: The information throughout this site is not intended to be taken as medical advice.